Error: License can't be activated

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During the activation process, some information of the hardware is transferred to the web server, which generates the license file. Once this process is completed, the download of new license starts automatically.

Now it is important that your web browser allows this download! Either the download is prevented, sometimes pop-up are even suppressed, which points out that files are ready for download. Then - of course - you have the impression as if the activation process had not been executed.

In any case, you have the option to download the license manually (click top right -> “My Licenses”).
In the list you will find your favourite license file. Save the license file locally, open with double-click - the license will be imported automatically into the XP/VS Server Administrator.

If you want to perform the activation process again, the license must be released for activation In this case please write an email to “” with your license ID and the reason and we will release your license for reactivation (for free).

Activate XP/VS Server License

Last updated: 18 Apr 2024

Related articles

  • Invalid hardware key?
  • Evaluation license
  • Supported operating systems

    Windows XP

    All versions including XP Home

    Windows Vista

    All versions including Vista Home Basic and Home Premium

    Windows 7 / 8 / 8.1 / 10 / 11

    All versions including Windows 7 Starter, Home Basic and Home Premium / Windows 8/8.1/10/11 Home (Standard), Professional and Enterprise

    Windows Server

    Standard and Professional only

    Windows Server 2003/2008/2008 R2/2012/2012 R2/2016/2019/2022

    Small Business Server (also 2011)
    Web Server and Foundation Server (without the Terminal Services / Remote Desktop Services Role)
    Windows Server 2012 (R2)/2016/2019/2022 all versions, also Essentials and Foundation

    Remote Desktop Software

    Official partners

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